|Product Line||Juniper Networks J-Partner Agility Services|
|Type||Extended service agreement|
With JTAC support, partner will have unlimited access to JTAC engineers by phone and online 24/7/365. As a single point of contact for all support needs, JTAC engineers have extensive experience in supporting large-scale networks and will help diagnose system problems, configure, troubleshoot and, provide work-around solutions where necessary. To ensure that JTAC responds as quickly as possible, automatic escalation alerts to senior management are triggered on all priority issues.
The Next-Day option means that Juniper Networks deliver advance replacements for defective hardware on the next business day for replacement requests placed by 3 p.m. local JTAC time, Monday through Friday, except Juniper Networks’ regional holidays.
196 Nguyễn Đình Chiểu, Phường 6, Quận 3, Tp.HCM
Điện thoại : (028) 73073776
Tầng 9, toà nhà Diamond (Handico 6), Số 2 Hoàng Đạo Thuý, Trung Hoà Nhân Chính, Quận Thanh Xuân, Hà Nội
Điện thoại: (024) 73073776